Streamlining Your Appointments Scheduling With Ease
NextGen Consultancy offers efficient appointment handling and scheduling services designed to reduce no-shows and enhance patient satisfaction. Our streamlined process ensures your practice runs smoothly, allowing you to focus on providing excellent care.
- Auotmated Appointments
- Reduced No-Shows
- Patient Follow up
Inconsistent or unreliable in-office appointment staff?
We provide 24/7 service with no off days, ensuring every patient query and appointment need is always addressed.
WHY CHOOSE OUR APPOINTMENT HANDLING SERVICES?
Our appointment handling services are tailored to meet the unique needs of your practice. We take care of the scheduling logistics, ensuring that your patients have a seamless experience from booking to follow-up.
Reduced No-Shows
Automated reminders and confirmations to minimize missed appointments, ensuring that your schedule stays full and your patients receive the care they need on time.
Enhanced Patient Experience
Easy and convenient booking options for patients, including online and phone scheduling, making the appointment process hassle-free and accessible.
Efficient Scheduling
Optimize your schedule to maximize patient flow and practice efficiency, reducing downtime and increasing the number of patients you can see each day.
Comprehensive Data Collection
Collect all relevant patient information to streamline the appointment process, ensuring that you have all the necessary details to provide high-quality care.
Insurance Check
We ensure patient insurance details are verified, reducing delays and improving billing accuracy, so you can focus on patient care without worrying about administrative issues.
OUR APPOINTMENT HANDLING PROCESS
We Follow A Structured Process To Manage Your Appointments Effectively.
FRONT DESK / CALLING
- Handle patient inquiries and administrative tasks over the phone, ensuring questions are addressed promptly.
- Provide virtual reception services to manage call flow efficiently, enhancing patient satisfaction.
- Maintain accurate records of all interactions for future reference.
PATIENT INFORMATION & SCHEDULING
- Collect and organize patient data accurately, including personal details and medical history.
- Coordinate patient appointments seamlessly, sending confirmations and making necessary adjustments.
- Maintain updated records for easy access and continuity of care.
INSURANCE VALIDITY & BENEFIT VERIFICATION
- Confirm the validity of patient insurance coverage, checking policy details and coverage limits.
- Verify patient benefits to meet criteria for specific treatments, avoiding claim denials.
- Inform patients about their insurance status and coverage details.
INSURANCE AUTHORIZATION
- Obtain necessary approvals from insurance providers for specific treatments.
- Submit required documents timely to reduce delays or rejections.
- Follow up with insurance companies to secure authorizations and provide updates.
SEND REMINDER
- Send timely reminders to patients about upcoming appointments via calls, emails, or texts.
- Minimize no-shows by confirming patient attendance and providing rescheduling options.
- Provide clear instructions about the appointment, including date, time, and necessary preparations.
FOLLOW-UP & FEEDBACK
- Follow up with patients after appointments to ensure satisfaction with services.
- Reschedule appointments if necessary, accommodating patient needs for continuity of care.
- Gather feedback to improve patient care and service quality, using insights for better decisions.
TALK TO US
We Love To Meet New People,
Just Book A Call With Us.
We have made it easy for you to book in a slot directly with our partners based on your preference. Please select the date
Helping Healthcare Businesses All Around America.
We’re here to help healthcare businesses across the United States achieve their goals. Whether you have questions about our services, need support, or are ready to take your practice to the next level, our team is ready to assist you.